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Ethical Implications of Spa Data Analytics

avantika joy
6 디

In exploring the ethical implications of spa data analytics, it is important to know which side of the operational efficiency/client privacy scales to work on. To find a way of improving customer experience, spas gather a host of data points, including preferences toward treatments, personal health data, and more. Nevertheless, in the absence of strict ethical principles, this valuable data source may become abused. Breach of data and unauthorized access are not only legal issues but also undermine the client trust that is psychologically inherent in the spa setting.
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