Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. The "Unlicensed Product" error usually indicates an inactive or unlinked subscription. Confirm your subscription status and sign in with the correct Microsoft account. Run the Activation Troubleshooter, accessible online or via your app setting


This includes any combination of PCs, Macs, tablets, and phones. For technical support, go to Contact Microsoft microsoft 365 repair Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Find solutions to common problems or get help from a support agent. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business us


Online guides from Microsoft provide extra steps to speed up slow applications. Although synthetics can reveal if an Office 365 service is available or not, it cannot tell about the end-user experience for that particular application. Additionally, remote employees have multiple Desktop and network applications installed on their laptops. Even though Outlook may be up, it may be performing slow or crashin


As such, we tell them to reset the password themselves after making sure Self-Service password reset is configured. To support increased security, as of August 30, 2024, Microsoft will remove the ability to send user account details and passwords in email from within the Microsoft 365 admin center. We recommend that you print the account information to a PDF file, then share it with your users in a secure manner. Contact your admin who can retrieve the username and reset the password for your work or school account. If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time


It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Learn how to manage the account you use to access your work or school email and files. Hotmail is now Outlook.com, and to sign in, you'll need your Microsoft account username and passwor


If a person signs in to Microsoft 365 or Office on your device without a subscription, they will be able to view and print files, but not create or edit files. If you have Microsoft 365 Family, you can share your subscription with five additional people. Each person can sign in to Office using their own Microsoft account on your device to create and edit their own files. You can view and print files, but not create or edit files, until you sign back in. To learn more, see What happens when you sign out of Offic


When a user requests a new password, you receive a password reset request in email. This article is for people who set password expiration policy for a business, school, or nonprofit. To complete these steps, you need to sign in with your Microsoft 365 admin account. If you're signing in to the correct location, but still can't remember your username and password, contact your admin. The steps below describe how to change a known password microsoft 365 repair for a Microsoft personal account. If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instea


HERE technical support team will respond to customers' request within the corresponded targets. Designated CSM to assist with success planning, adoption guidance and proactive support of HERE products / services throughout the customer lifecycle. Access to microsoft 365 repair support channels for multiple named contacts as designated by customer. Eligibility to claim services microsoft 365 repair credits in the event that service availability targets for applicable products are not met, and the customer meets obligation


If none of these options help and you still can't remember your Microsoft account, see When you can't sign in to your Microsoft account for additional things to try. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. For technical support, go to Contact microsoft 365 repair Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support optio


A Microsoft account gives you access to all of your Microsoft products and services with just one login. If you can't sign in to your Microsoft account, use our sign-in helper tool below to guide you to the correct solution. Meet the Microsoft 365 Copilot app—your new home for Word, Excel, PowerPoint, Outlook, and more. Your favorite productivity apps, now with the power of AI for home, work, and school. If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. See the table below for the type of support you can get depending on your produc