Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the Outlook troubleshooting steps status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

Do you have any nonessential add-ins or out-of-date add-ins installed in Outlook?

In this case, you can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook. Be aware that if you are connecting to an Exchange Server mailbox, your mailbox or your email messages are already being scanned by antivirus software on the server. The built-in back-off mechanisms in the indexing component of Windows Search or WDS pauses the indexing of Outlook data when the system is under heavy use. The easiest way to let the indexing finish is to leave Outlook running overnight.Additionally, you can reduce performance issues by running Outlook in Cached Exchange Mode. In this mode, Windows Search or WDS searches the local copy of the mailbox instead of the mailbox content on the server.

Run The Microsoft Support and Recovery Assistant

Whether it’s Outlook configuration, software errors, or any hosting-related challenge, our 24/7 technical experts can provide hands-on assistance. In many organizations, Outlook is one of the most common and core programs that are used from day to day. Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration. Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot.

Common Outlook Issues and Fixes

Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Ashila is a passionate researcher and writer specializing in diverse technologies. With a keen interest in industrial growth and technical innovations, Ashila leverages her expertise to create insightful content that bridges technology and business development.

View Settings

You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. The settings in the Send/Receive Group windows let you customize the synchronization rate of the new group. Make sure Outlook is updated to the latest version to benefit from bug fixes and performance improvements. Ensure all IMAP/POP3 and SMTP settings are up to date as per your provider’s documentation. If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart.

• Step 1 - Follow these instructions to uninstall your Office applications.
• If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.
• Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is.
• It can automatically diagnose issues, troubleshoot, and fix problems with Outlook.
• So, we have produced this list of general things to try to resolve your problem in Outlook.
• Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot.

TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. The maximum number of distribution group members is 100,000 members, and the recipient rate limit is 10,000 recipients per day. If you need to increase the number of this limit try the next resolution. Step 1 - The hard limit of recipients for a single email message is 300.

General Troubleshooting Checklist

If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.