Market Overview:
The Global Soft Skills Training Market , valued at USD 25.29 billion in 2023, is projected to grow at a CAGR of 5.9% during 2024–2030, reaching USD 37.78 billion by 2030. Increasing employer preference for candidates with strong communication, leadership, and interpersonal capabilities is reshaping recruitment and professional development strategies. Language-focused training programs and region-specific offerings are becoming pivotal for multinational corporations, exemplified by Skillsoft Corporation’s global delivery of French and English content.
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How AI is Reshaping the Future of Soft Skills Training:
Artificial intelligence is increasingly redefining the delivery and effectiveness of soft skills training. By enabling personalized learning pathways, real-time performance analytics, and adaptive content delivery, AI platforms allow organizations to efficiently identify and address workforce skill gaps. These technologies support scalable online education, providing tailored training experiences that enhance learner engagement, retention, and competency development. Consequently, AI is emerging as a critical strategic tool for organizations seeking to optimize workforce performance and future-proof talent development initiatives.
Market Growth Factors:
The market is primarily driven by the growing skill gap in emerging economies and the widespread adoption of online training platforms. Providers are increasingly introducing innovative and diversified courses to meet trainee-specific requirements. Government initiatives promoting workforce development and the rise of cloud-based training solutions further contribute to market expansion. Conversely, limited awareness of online soft skills programs remains a key challenge.
Market Segmentation:
By delivery mode, the online segment is expected to achieve the highest CAGR of 14%, supported by expanding e-learning adoption globally. Key soft skill categories include management and leadership, communication and productivity, teamwork, personal development, and administrative skills. End-user industries encompass BFSI, manufacturing, IT and telecom, healthcare and pharmaceuticals, retail, hospitality, energy and power, and media and entertainment. Training is delivered through in-house or outsourced programs and via corporate, academic, or government channels.
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Active Key players:
1. edX, Inc.,
2. Pearson PLC,
3. NIIT Limited,
4. The Insights Group Ltd,
5. Tata Interactive Systems,
6. Skillsoft Corporation,
7. D2L Corporation,
8. Articulate Global, Inc.,
9. QA Ltd.,
10. New Horizons Worldwide, LLC,
11. Computer Generated Solutions, Inc.
12. Cegos Group
13. Dale Carnegie
14. Hemsley Fraser
15. Center for Creative Leadership
16. The Ken Blanchard Companies
Recent Developments & News:
Recent initiatives underscore the dynamic growth and evolution of the global soft skills training market. For instance, New Horizons Worldwide, LLC has introduced its Center for Leadership and Development program, providing a comprehensive multi-curriculum suite designed for professionals across diverse industries. Strategic collaborations between universities, corporate organizations, and online learning platforms are further enhancing the accessibility and quality of soft skills training worldwide. These developments reflect the increasing emphasis on structured professional development, workforce competency enhancement, and scalable delivery models across global markets.
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