The crypto industry is in trend nowadays, as more and more people are shifting towards this industry to experiment with their trading luck. But how can you determine which wallet is the perfect choice for you to begin your trading journey with? There are some of the prerequisites a user must have on their list while looking for a perfect wallet to work with. Once you find a wallet that fits all the criteria for you, begin using it. In this blog, we will enlighten you with the Trezor Wallet device. So, the people who have decided that they want to move further with this wallet should go further with the blog here.
Today we present to you how to tackle the issue of the wallet non-working. All the software wallets generally go through these issues as their occurrence is not big of a deal for the traders. However, sometimes people start to panic when they land in a similar situation like this. And if you are on this blog, then it signifies that you are on the same issue as well.
Login issue on the wallet
The very first issue you could be in is the login issue on the wallet. When in a hurry, we tend to mistype the password. For this reason, you might go through the login error on the Trezor Wallet. Further, another reason might be that you can no longer recall the login credentials. And now the wallet is constantly denying access to your account. Thus in a situation like this, you need to change your password through the use of the Secret recovery phrase of the wallet. However, if you do not have that phrase as well, then you cannot recover your account back. Customer support might be able to guide you better on this project.
The wallet screen is stuck
This is another issue about which the people have raised a complaint about. Are you also facing the same situation? Well, don’t you worry, the root cause of the wallet screen lagging is the high network traffic. When the website of the application experiences a relatively high network of traffic, you will have an issue with the not loading of the wallet screen. Another cause of this problem might be your poor internet connection, reconnect the device you’re using, and reopen the website of the Trezor Wallet. Or as an alternative solution try to use the wallet after 2-3 hours, till then the high network traffic will lower down a little and the website will start to work properly.
How to solve the wallet errors?
In this section of our blog, we will explain to you a few of the troubleshooting measures that generally clear out any of the incurred errors on the wallet:
- Clear out the cache and cookies stored on the browser or the mobile device.
- Reboot the device and start your Trezor Wallet application again.
- Change your login password with the help of the Seed phrase.
- Using a different device for login purpose can also help.
- The next method is the uninstall and re-install the wallet application or the extension.
Summing it Up!
This is the end of the blog on the Trezor Wallet issues and their remedies. In several reported cases, the issue is easily taken care of because of these steps. But if your case is serious the remedies are also not helping either. Get in contact with the support service and they will explain to you the detailed root cause of the issue and the possible remedy to solve it also.
