Running macros can initiate infecting a computer with ransomware (learn more about methods to detect ransomware in our post). When you open a document, checking a document for macros consumes resources before displaying a notification about the presence of macros in the document. If you don’t use macros in your documents, you can disable macros in Word settings. Be careful when you edit security settings if you don’t want to have Microsoft Office 365 security issues. Run the Ping tool against outlook.office365.com to determine where in the world your DNS request is being route


After resetting the settings, OneDrive should work as if this application had already been installed (similarly to the fresh installation). File synchronization is a possible reason why OneDrive slows down a computer. You can put synchronization on pause and verify whether your computer works faster after tha

Sign up for a free trial of Business Standard for up to 25 users and experience how Microsoft 365 empowers your business to get more done from anywhere and helps keep data safe with built-in security. Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use.


Upon further investigation, we discovered that preservation hold libraries were enabled. We thoroughly checked our compliance center and found no active eDiscovery cases or holds, and all retention labels had explicitly excluded these sites. Spent many hours searching the webs for similar situations, trying differing solutions. This tool can automatically detect whether the problem is with a specific application or something broader. Macros from downloaded documents can constitute a threa

If your country/region isn't listed, select a neighboring country/region or dial the United States support phone number. For a smoother support experience, we recommend that you open separate support requests for each issue. You must have at least one subscription bought through Microsoft to access Microsoft support.


You have to follow a systematic approach while dealing with Microsoft 365 login issues. Start with the very basic checks and move to the more complex troubleshooting tips. Follow this guide to ensure a smooth and error-free Microsoft 365 login experience. Additionally, check out the above-listed security best practices and keep your team members aware of common troubleshooting tips. Troubleshooting Microsoft 365 login issues often requires a methodical approach, starting with basic checks and escalating to more complex troubleshooting if needed. By maintaining a secure and updated Microsoft Office troubleshooting guide digital environment and educating your team on best practices, you can minimise disruptions and ensure a smooth, productive experience with Microsoft 36

Protect your most important files, like your passport, driver’s license, or insurance information with OneDrive Personal Vault. Microsoft Create has professionally designed, fully customizable templates to help you get things done. For more information about the availability of support throughout the life of your product, visit the Microsoft Lifecycle Policy. See the table below for the type of support you can get depending on your product.


This problem existed in earlier versions and it may occur with recent Outlook 2013 and 2010. I've taken some basic troubleshooting steps like archiving files, but the issue remains unresolved. If your user Microsoft Office troubleshooting guide profile or folder is stored on a network drive, Outlook will be slower to respond and might become a hanging outlook problem. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work agai


Microsoft 365 Apps fails to activate when opened from published apps on a Citrix server. For more information, see Known issues (Citrix product documentation). If you see repeated prompts to grant access to the keychain when starting an Office for Mac app, Office may have been moved to a location other than the default /Applications folder. For troubleshooting steps, see Office for Mac repeatedly requesting keychain access. This article will help you troubleshoot sign in issues when activating Microsoft 365 Apps. If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper too


For manual troubleshooting for step 7, or for more information, see Fix authentication issues in Microsoft 365 applications when you try to connect to a Microsoft 365 service. If your account is locked due to multiple unsuccessful login attempts, wait for the lockout period to end. It can vary from 1 to 30 minutes, depending on the number of failed attempts you have Microsoft Office troubleshooting guide performed. Once the waiting period is over, try logging in again with the right credential