Or do you receive an error message while synchronizing your offline folder? All these scenarios indicate problems with the synchronization folder or corrupted .ost file. These syncing problems usually Troubleshoot Office 365 Sync and Login Issues happen because of issues like a damaged Outlook profile, poor internet connection, or a corrupted OST file.

Solution 4: Disable Antivirus and Firewall Temporarily

If restarting Outlook or fixing the profile doesn’t work, converting the OST file is often the next step. EdbMails OST to PST Converter can help in these cases by recovering data from the inaccessible OST files and restoring them without data loss. Outlook sync issues can be because of corrupted Outlook OST or PST files. Therefore, now we will Exchange connectivity diagnostic know the steps to repair the Outlook data file. Sometimes because of a corrupted OST file synchronization process stops functioning properly and thus leads to error.

Solution 7: Create a New Profile

While synchronizing your Outlook with the Exchange server, sometimes you receive error messages. It leads to the occurrence of the issues of Outlook OST synchronization. In such scenarios, you need to check the proper working of the synchronization process. After rebuilding the Outlook data file (OST), you must check for any missing mailbox items. After the conversion, you can import the PST into your newly created Outlook account via the Import Export wizard. The software can also directly export the OST file data to an existing Outlook profile, live Exchange Server, or Microsoft 365.

Solution 8: Rebuild Outlook Data File (OST)

In order to determine the number of folders and subfolders that are in a mailbox or folder, run solve Office 365 mailbox sync delays the Get-MailboxFolderStatistics cmdlet. You must select the Folder List module on the Navigation pane to see the Sync Issues folder in your mailbox. Please whitelist stellarinfo.com and request to send the link again.

Solution 1: Update the Outlook Application

In the main interface, you need to click on "Select PSF/OST file to repair" to upload the required file.

• All these scenarios indicate problems with the synchronization folder or corrupted .ost file.
• After these instructions, ensure the sync settings are correct and check everything is working well.
• After the conversion, you can import the PST into your newly created Outlook account via the Import Export wizard.
• Now, let us start with the manual processes to fix Outlook syncing errors.
• If these methods do not resolve the issue, we recommend that you rebuild the .ost file.
• The other solution to fix Outlook sync issues is recreating Microsoft Outlook profile.

Incorrect Outlook settings can also be one of the reasons behind Outlook synchronization errors. So, follow the below steps to reset Microsoft Outlook settings. After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not. You can see the synchronization status here and your new .ost file now. As it is the replication of the existing information of Exchange Server mailbox, so the complete process does not cause any damage to the information. See your Exchange Server administrator for this information or permissions.



There can be several reasons for the Outlook synchronization error. Before we know the solutions, we will understand a few common causes of the Outlook sync problem. If disabling the software resolves the issue, then change your antivirus and firewall settings and add Outlook as an exception. Use the OST Integrity Check Tool (Scanost.exe) to check your .ost file for inconsistencies.