If the connection is poor, consider restarting your modem/router or moving to a more reliable network. You will need to have the correct privileges set on your Azure account in order to set up the M365 sync. We're in the process of migrating from On-Premise Exchange to O365. I have a couple of Users and a Shared Mailbox that were migrated and both Users are experiencing issues with the Shared Mailbox updating on a regular basis. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Additionally, you might want to make a new profile and make it the default to see if it fixes the problem.

Common Causes of Sync Issues in Outlook

Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. There can be several reasons for the Outlook synchronization error. Before we know the solutions, we will understand a few common causes of the Outlook sync problem. Find out what to do if you are having issues with syncing users or groups from Microsoft 365. It is possible for a corrupted Outlook profile to impede synchronization.

Fixing problems with directory synchronization for Microsoft 365

Another which is shown below, is a user opens a new message, or replies to one, and lets it sit for a while. When they go back to the message and press FixTechGuide Windows update Outlook fix send they get an error that the message has been deleted. Ive repaired the OST and changed cache mode to only cache 1 year.

• If that doesn't resolve your missing users issue, please follow our guide to troubleshooting missing users below.
• The sync will fail if the total number of all users (active or inactive) on your account exceeds the user limit placed upon it if present.
• After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not.
• Outlook sync issues can be because of corrupted Outlook OST or PST files.
• Firstly, we will discuss a few manual methods to resolve this Outlook error and share the stepwise procedure of each method to successfully fix synchronization issues.
• These figures will give you an impression of how far over the limit the account is.

Use the Microsoft Support and Recovery Assistant

If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook. If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. This software allows users to process numerous OST files at once without any size limitations. Moreover, it maintains the folder hierarchy and metaproperties of the data when processing Outlook data files.

How to Fix Outlook Sync Issues in Windows?

The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems. Office 365 sync problems and login fixes It is capable of automatically identifying problems with account setups, sync, and other typical mistakes. To solve your Outlook issues, download the application from the Microsoft website and follow the directions.





You can view your inactive users on the Users page and delete them as you see fit. Similarly you should review clear Outlook credentials manager the Users Deactivated sheet on the sync summary spreadsheet attachment as you can also delete these users to bring your total down. I have multiple users experiencing sync errors with Outlook and office365.

What should I do if my sync fails because it can't find any users?

After these instructions, ensure the sync settings are correct and check everything is working well. To make sure there are no issues, click Test Account Settings to test the connection. Test other programs or websites to be sure Outlook is the only problem.

Fix Sync Issues and Local Failures in Microsoft Outlook: Problem Resolved!

This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files. Users can also try its free demo version in their system and process the first 50 items from each folder freely. Always make sure your profile and settings are set up correctly, your software is up to date, and your connection is steady.