The diagnostic will guide clear Outlook credentials manager you to resolve various error conditions that can cause mailboxes to not be created. The most common cause of an out-of-date account is an incorrect password. In the notification bar at the top of the app, select Fix account.

Turn off Windows Defender Security Center

If the size of your .ost file is close to the limit, you could try increasing the limit on your client, restart Outlook and see if there is any difference. Outlook Login Issues Troubleshooting I’ve unchecked download shared folders when setting up a new Outlook profile. After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. Select the button below to launch a diagnostic in the Microsoft 365 admin center.

Check if two-factor authentication is turned on for your account

Once the client started using Outlook again after some time has passed the issue had come back. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). I’ve tried to set cache mode from 1 year all the way down to a few days.

Check Antivirus and Firewall Settings

• Before we know the solutions, we will understand a few common causes of the Outlook sync problem.
• Outlook’s ability to connect to the mail server may be blocked by firewalls or antivirus software.
• There can be several reasons for the Outlook synchronization error.
• If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool.
• There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.
• Now, we will verify the server settings to fix the Outlook synchronization error.
• I’ve unchecked download shared folders when setting up a new Outlook profile.

You'll have the option to do that on your "My Questions" page by clicking the heart icon labeled My Favorite. Please reply with your results when you have completed the steps above. Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. However, his OST file is not anywhere near that size it’s about 5GB. I was wondering if anyone had some insight into an issue I am having with FixTechGuide fix for stuck folders a client. The service typically takes less than 30 minutes to provision a user or to sync changes for a user.

Free Methods to Remove Duplicate Items in Outlook 2016

Check the software documentation to learn how to temporarily turn it off. There are various methods to resolve the Outlook sync issues, including manual and third-party solutions. Firstly, we will discuss a few manual methods to resolve this Outlook error and share the stepwise procedure of each method to successfully fix synchronization issues. Now, let us start with the manual processes to fix Outlook syncing errors. Firewalls and antivirus software might prevent you from syncing your email and calendar events. These syncing problems usually happen because of issues like a damaged Outlook profile, poor internet connection, or a corrupted OST file.