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Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). You can try to repair Office by using the appropriate built-in tool. Make sure that network access to the Microsoft servers is not blocked. Check the firewall on your computer, the router, and DNS configuration. Microsoft 365 is a robust platform, but when problems arise, fast resolution is key to productivity.

Microsoft Office 365 is currently the most popular suite for productivity applications – thus it is important to mention the most common Office 365 issues. Microsoft 365 offers the most reliable solutions for improving team productivity, storage, and communication. But it doesn’t mean it’s impossible for some Office 365 issues to occur. The important thing here to remember is that not all problems are caused by bugs or inappropriate coding on the vendor site. The more probable option is that the Office 365 issue occurs, and can be fixed on the client-side.
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If not, the password reset page provides you with a possibility to contact your administrator. Another possible cause is that your administrator has changed your password, without informing you about that. You should ask him to provide you with credentials that will enable you to sign in. We go above and beyond the average software reseller because we built our business on trust.
How to fix Office 365 issues related to synchronization
Following the steps above should restore your search functionality quickly. For advanced troubleshooting, FixTechGuide offers remote support to restore performance and indexing accuracy for Outlook and other Office apps. With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problems.
Tools that can help you fix Office 365 issues

Office 365 troubleshooting is an important aspect of building a secure and reliable IT environment. In addition to the Office 365 problems explained in the blog post, you may encounter issues that cause data loss. Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts).
Office 365 issues: #5 -Update Issues
- The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only).
- But it doesn’t mean it’s impossible for some Office 365 issues to occur.
- To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them.
- Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime.
- This tool is a standalone application, you can install on your computer.
- This ensures that the system-wide search index service is active and linked to Office 365 apps.
- These can include missing files, ghost icons, or documents that do not update in real-time.
- If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period.
Editing file permissions and providing users with appropriate Fix Outlook and Office 365 Errors 2025 access is a simple way to solve such Microsoft 365 problems. An internet connection is not available or a firewall is blocking network connections. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period. Then try to activate the installed Office 365 suite again on your computer. You may need to remove old Microsoft Office licenses from your computer and install a new one. This tool is a standalone application, you can install on your computer.
If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation. If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again. Office 365 Service Health is an online tool, available for organizations, accessible only by administrators, in Office 365 Admin Center.
They are not merely inconvenient and slow down work but can also lead to critical data loss. The good news is that the majority of problems can easily be solved on the client’s side. If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings. Another fix that can work is simply to remove the synced account from Outlook, and add it again.
There you can see possible Office 365 issues, and advice on how you can resolve them. The simplest one is a problem with a connection to the Internet, or a firewall blocking network connections. If you try to Outlook OST vs PST repair enter the wrong password too many times, and you didn’t set up a recovery email you can lock access to your account.
Step 7 – Disable Faulty Add-ins
Below we provide a more flush DNS and re-sync Outlook detailed list of issues and corresponding solutions. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify.