It is located in the folder of your original Personal Folders (.pst) file. If you can't start the Inbox Repair tool automatically or manually, you may try to repair your Office application. At a higher level, the more visible changes that FixTechGuide email error solutions you see involve folders and messages. If ScanPST determines that a specific block of the structure or table is unreadable or corrupted, ScanPST removes it. If that block was part of a specific item in Outlook, the item will be removed when it is validated.

• Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file.
• In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder.
• The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape.
• If you do not know where the .pst file is located, follow the steps in How to locate, move, or back up your .pst file.
• Optionally, you can try to recover additional repaired items from the backup personal folder.
• The software also repair password protected PST file and recover data successfully.
• Outlook PST files can become corrupted due to factors like abrupt shutdowns, large file sizes, or malware.

Step 1 - Exit Outlook and start the Inbox Repair tool

You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Fix Outlook and Office 365 Errors 2025 Outlook Data File.

Step 2: Select the PST File

Therefore, structures such as BTrees and reference counts, are checked and repaired as necessary. These low-level objects have no knowledge of the upper-level structures, such as messages, calendar items, and so on, that are built upon them. After you run the Inbox Repair tool, you can start Outlook and recover repaired items. Optionally, you can try to recover additional repaired items from the backup personal folder.

Step 2: Load the Corrupted PST File

To start, create a new Personal Folders (.pst) file entry in your profile. Then, you can move the recovered items to your new Personal Folders (.pst) file. To start clear Outlook credentials manager the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.

Method 3: Manual PST File Recovery

If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. Remember that the backup file was the original corrupted file, and you may find that you cannot recover anything other than what was recovered in the Lost and Found folder.