Should Startups Outsource Customer Support Services?
There are quite many obstacles that young startups encounter when they are trying to build a competitive positioning and achieve high rates of growth. However, there is one key area that demands many resources, and which is customer support. As startups grapple with limited budgets and need rapid scaling, the question arises: Should startups outsource customer support, particularly in countries like India? Well, please allow us to shed some light on outsourcing customer support for startups and disadvantages in the Indian market.
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